Receptionist

Job Title

Schedule / Hours : Monday - Friday 8am - 4pm (37.5 hours per week)

This position is responsible for :

Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.

Key Responsibilities :

• Answers the telephone and transfers calls to the appropriate destination; responds to callers' questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and / or E-mail.
• Receives, greets, and announces visitors in a courteous and tactful manner; helps callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
• Receives, responds to, and assists people requesting social service assistance.
• Notifies proper individuals when visitors or clients have arrived.
• Manages office supplies inventory, orders supplies, and ensures the office environment is organized and welcoming.
• Adds / deletes names and extensions to the phone list to ensure the list remains up-to-date; proofreads telephone lists for mistakes before list is printed.
• Receives and prepares receipts for donations, packages, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and / or E-mail.
• Types various routine documents such as bulletins, announcements, cards, etc.
• Proof-reads correspondence for errors and proper grammar.
• Tracks, compiles and reports all Corps Stats using Corps Management System and Turbo Stats.
• Assists in counting Kettles to ensure accurate counts, deposit and maintain Red Kettle Worker for payroll purposes as needed.
• May perform routine clerical work as needed.
• Maintains the neatness and attractiveness of the reception area.
• Performs other related work as required.

Physical Requirements and Working Conditions :

Employee Benefits :

Qualifications

Education and Experience :

Equal Opportunity Employer : Veterans | Disabled