Customer Service Rep - Altamonte Springs, FL

Job Description

Job Description

Overview

Pay : $18 - $19 per hour

Schedule : 24 / 7 Contact Center – Various shifts, including nights and weekends

Full-time, year-round work

• This position is NOT remote

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer :

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical (as low as $5 / week)

Dental, vision, HSA / FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment with strong team culture

Career growth opportunities within a national network

Responsibilities

Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office — THIS IS NOT A REMOTE POSITION.

Qualifications

What You Need :

Prior experience in a customer service or call center environment

Proficiency with Microsoft Office and computer-based systems

Ability to handle multi-line phones with accuracy and composure

Must report daily to the office (no remote work available)

Weekend and shift flexibility may be required

Must pass background check and drug screening

Note : This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.