Retail Cosmetics Sales Counter Manager - Clinique, Menlo Park - Full Time

Counter Manager In Macy's Cosmetics Department

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets.

What You Will Do

• Inspire teamwork to reach sales goals and elevate the customer experience
• Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
• Develop and implement business driving events to achieve department goals
• Supervise proper presentation, organization, storing, and replenishment of stock
• Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
• Meet and exceed your own and the company's sales goals
• Work well with vendors to get the best business outcomes
• Manage vendor events and promotions, including scheduling and execution
• Maintain compliance with all hygiene standards
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

Leadership : Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.

Subject Matter Expertise : Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.

Analytical Skills : Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.

Communication : Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.

Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Creativity and Strategic Thinking : Ability to think creatively, strategically, and technically to address business challenges and opportunities.

Detail Orientation : Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met.

Collaboration : Partnership with the Prestige and Total Beauty team to drive line sales and deliver the customer experience.

Who You Are

Essential Physical Requirements You Will Perform

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.