Bilingual Counsellor - Remote - Relief - Quebec

Join to apply for the Bilingual Counsellor - Remote - Relief - Quebec role at Kids Help Phone

The Relief counsellor must work a minimum of 4 shifts (20h) in a calendar month. The Relief counsellor must be available to work at least 1 weekend shift per calendar month (between Friday 5 : 00pm to Monday 7 : 00am EST)

Job Description And Responsibilities

As a KHP counsellor, you will provide single session solution focused support to young people via anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as : mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.

What You'll Bring

• Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift.
• Strong risk assessment and safety planning skills pertaining to youth risk and safety : Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc.
• Ability to work independently and have sound judgement on situations that require escalation to management.
• A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger.
• Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users' autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client needs.
• The ability to communicate with empathy, curiosity and professionalism.
• The ability to merge your own personality and counselling style with Kids Help Phone's clinical model.
• Active engagement in individual supervision, group supervision, clinical consultations, coaching, in-service training, team meetings, and other scheduled activities.
• Participation in a positive workplace culture by engaging respectfully and collaboratively with colleagues while embodying Kids Help Phone's values (Courageous, Collaborative, Innovative, Resilient, Trustworthy).
• Ability to work in a high energy and dynamic environment.

What You'll Need

Accommodation Statement : Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process.

Statement On Inclusion Diversity Equity Accessibility (I.D.E.A.) Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.

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