Quality Lead

Overview

Quality Lead role at Unilever .

About Unilever : With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. We are driven by our purpose : to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

Background & Purpose of the Role

The Quality Lead plays a pivotal role in advancing our manufacturing facilities toward World Class Manufacturing (WCM) standards—defined by zero defects, zero waste, and zero losses. This position deploys a comprehensive suite of Focused and Quality Improvement methodologies to mitigate quality-related losses and support cross-functional excellence. The role serves as a critical link between production, quality, and logistics, ensuring seamless end-to-end operations that uphold the highest standards of product integrity and compliance.

Key Responsibilities

• Lead a team of quality analysts and technicians, fostering a culture of accountability and continuous improvement.
• Provide day-to-day quality support to production and logistics teams, ensuring timely resolution of quality issues.
• Act as the Subject Matter Expert (SME) for quality laboratory testing equipment and sanitation protocols, including Clean-in-Place (CIP) systems.
• Directly supervise the Sanitation Specialist and sanitation team, providing leadership, guidance, and performance oversight, ensuring sanitation operations meet regulatory and internal standards, and driving continuous improvement in hygiene practices.
• Develop and implement validation protocols, inspection procedures, and statistical quality control methods for raw materials, in-process, and finished goods.
• Ensure compliance with Good Manufacturing Practices (GMP), food safety regulations, and internal quality standards.
• Investigate product defects, recommend corrective actions, and generate comprehensive reports and action plans.
• Maintain effective communication and collaboration with internal stakeholders (e.g., Production, Maintenance, Facilities, R&D, Supply Chain Planning) and external partners.
• Coordinate D-Incident investigations using SAP, manage issue tracking, and oversee the business waste budget.
• Drive the development of quality competencies across the site through WCM methodologies.
• Promote a quality-first mindset and embed quality principles into daily operations.

What You Will Need To Succeed

Education : Bachelor’s degree in Food Science, Mechanical, Industrial, or Chemical Engineering (or related field).

Core Competencies

Leadership

Compensation and Benefits

Pay : The pay range for this position is $86,080 to $129,120. Unilever considers a wide range of factors in determining compensation.

Bonus : This position is bonus eligible.

Long-Term Incentive (LTI) : This position is LTI eligible.

Benefits : Unilever employees are eligible to participate in our benefits plan, including health insurance options, retirement savings benefits, life insurance, disability benefits, parental leave, paid vacation and holidays, and other voluntary benefits.

Equal Opportunity

Unilever Is An Equal Opportunity Employer / Protected Veterans / Persons With Disabilities. For more information on your federal rights, please see Know Your Rights : Workplace Discrimination is Illegal. Employment is subject to screening tests as applicable. If you require accommodations during the recruitment process, please contact NA.Accommodations@unilever.com.

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