Senior PR & Communications Manager, Product & Tech Job at Spotify in New York

Senior PR & Communications Manager Product & Tech

Overview We’re looking for an innovative Senior PR Manager, Product & Tech Communications to support the development and rollout of key product, feature, and UI narratives around Spotify's industry-leading platform. In this role, you will develop and implement global product communications strategies that enhance the user experience both on and off platform. You will also play a key role in managing and mitigating public affairs, corporate, product, and technology communications issues.

What You'll Do Lead global product and partner communications strategies

Lead strategy and development in always-on, proactive storytelling around Spotify’s hero features

Lead crisis and issue management related to product and tech comms

Develop crisis communication strategies as they relate to product and user experience

Support major marketing initiatives around product features, generating press and influencer moments

Work directly with internal spokespeople and senior leadership on announcements, speaking opportunities, events, and broader storytelling

Work closely with internal partners across the business to develop product narratives and global strategies

Manage external agency partners

Work alongside market communications leads to the development of strategies and plans that can be implemented at a local level

Leverage strong media, social, and influencer relationships

Who You Are 7+ years relevant communications experience in consumer PR, entertainment or technology

Organized, thorough, and able to work on multiple projects while maintaining deadlines

Strong partner management and leadership skills

Strong tech, consumer media, and social editor relationships

Tech influencer relationships and an understanding of the tech influencer landscape

Proven track record of developing and implementing holistic communications strategies and plans at a global scale

Excellent written and oral communication skills

Strong strategic and resourceful problem-solver

Experience in crisis management

Experience working across AI-related features and overall knowledge of the AI landscape

Ability to work in a hectic and extremely fast-moving global industry and environment

Standout colleague who can work autonomously while thinking globally and executing locally

Creative problem solver to assist in ideation of campaigns, product launches, and always-on storytelling

Knowledgeable about news and trends in the technology and audio space

Where You'll Be This role is based in New York City or Los Angeles

We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come to the office 2 to 3 times per week.

Our global benefits Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify The United States base range for this position is $153,206-$218,865, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

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