Claims Technician - Cyber

General

Job Title : Claims Technician

Division : Group Claims

Reports To : Claims Product Specialist and / or Claims Focus Group Leader, as per Beazley's organisation chart

Key Relationships : Claims management and staff, underwriters, insureds, brokers and service providers

Job Summary : An entry level claims handler proactively managing low-value / low-complexity claims with support from a line manager to help achieve the Beazley vision of being the highest performing specialist insurer through the proactive management of claims. To support claims management staff in the delivery of projects and improvement initiatives as required. To support claims management to - and work in - a manner that best meets the challenges of our clients. To engage in continuous professional development in claims management.

FLSA : Exempt

Key Responsibilities :

Individual Claims Leadership

• Develop capabilities to independently manage low value / low complexity claims on a proactive basis, with support from line management, from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.
• Focus primarily on the management of claims with an expected, Blend estimated, or actual value at or below $100,000 and with limited complexity.
• Escalate claims and issues as appropriate to line management where additional experience of knowledge is required or may be beneficial.
• Adhere at all times to Beazley's Claims Reserving Philosophy and Standards.
• Develop an understanding of Beazley's Conduct Risk Policy.

Claims Portfolio Management

Work alongside and support Assistant Claims Managers and Claims Managers in the management of the claims portfolio to optimise performance including the :

Working with Underwriters

Authority & Minimum Standards Observance

Supporting Senior Claims Handlers

Operational

Professional Development

Conflicts of Interest

General

It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to :

Personal Specification :

Education and Qualifications

Skills and Abilities

Knowledge and Experience

Aptitude and Disposition

Competencies

Who We Are :

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and / or personal development. Our Employee Networks include :

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as :

The Rewards

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $70,000-$77,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.