IT Manager Data Center Operations

IT Manager Data Center Operations

This position will work First Shift : 7 : 30am - 4 : 10 pm CST.

We are seeking an experienced and driven IT Manager Data Center Operations to lead a 24 / 7 IT Operations team. This individual will oversee the performance of IT staff across three shifts, ensuring optimal service delivery, systems uptime, and continuous improvement of IT operations. The ideal candidate will possess strong leadership, technical, and strategic planning skills to support the evolving needs of the business.

Key Responsibilities

• Lead and manage the IT Operations department across three shifts.
• Set objectives and evaluate performance of IT staff; foster a high-performing, accountable team culture.
• Recruit, develop, and retain talented IT professionals to support current and future operational needs.
• Drive operational excellence, with support where needed, by organizing and leading quality improvement initiatives.
• Prepare detailed activity and progress reports on departmental performance and initiatives.
• Assign resources to projects, direct day-to-day activities, and assess quality and effectiveness of team deliverables.
• Provide guidance on administrative processes, technical challenges, prioritization, and operational procedures.
• Oversee feasibility studies, cost and time estimation, and implementation of new or enhanced systems and programs.
• Use judgment and innovation to recommend improvements to existing procedures and develop new solutions where needed.
• Define and implement IT strategies, policies, and procedures that enhance efficiency and align with organizational goals.
• Ensure the organization's IT infrastructure supports strategic plans and business objectives.
• Manage project timelines, resource coordination, and stakeholder communication.
• Conduct system audits, verify compliance, and ensure the integrity of IT systems and processes.
• Implement and maintain disaster recovery plans, backup solutions, and robust information security controls.
• Prepare and manage the department's annual budget, analyze financial variances, and implement corrective actions as needed.
• Maintain quality service by establishing and enforcing operational standards and best practices.
• Build and manage strong relationships with strategic vendors and business stakeholders.

Qualifications

Salary is commensurate to experience, location, etc.