Hvac Install Supervisor
Compensation Details : $80,000 to $111,000 annual salary + bonus opportunities
Who We Are
Excel Mechanical is now a part of the Ace Hardware Family! Our teams are growing, and we have an exciting opportunity for an HVAC Install Supervisor in Tewksbury, MA. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware.
What You'll Do
- Supervise our technicians and jobs with company goals and growth in mind.
- Working alongside your fellow technicians in the field, facilitate a team atmosphere through skill, example, and attitude.
- Manage install teams, assigning multiple projects amongst each crew.
- Conduct daily technicians and job check-ins to ensure work is done correctly and efficiently. Track progress through forms, audits, monthly scorecards, and other methods.
- Conduct QC visits throughout the week, documenting the work performed by the company. Perform inspections on work completed to ensure the project has been completed to the satisfaction of the customer and the quality expected.
- Confirm all work is within local building codes and able to pass any necessary inspections.
- Interact with customers with a positive attitude, offering "the best customer service around."
- Coach technicians and apprentices to further improve their skills and grow within the department.
- Maximize training opportunities to increase the skill set of your team of technicians. Assist with training of apprentices and installers.
- Complete special projects and perform other job duties as assigned.
What You Need To Succeed
High school diploma or equivalent.6+ years Residential HVAC install field experience.EPA Certification Required.NATE Certification is a plus.ServiceTitan experience is a plus.Advanced leadership and Labor Management Coursework is a plus.Able to pass a drug screening and background check (random testing may occur)Ability to set and achieve timeline goals.Proficient working with financial reports.Proficient in working with Excel and Word.Must be a self-starter and be responsible and accountable.Ability to multi-task and handle consistent workflow in a fast-paced environment.Quick learner, highly adaptable to new processesGood project management skillsWell-developed interpersonal and communication skillsExcellent problem-solving skillsPhysical Requirements
Regularly required to sit, walk, and stand for several hours up to a full 8-hour workday.Talk and hear, both in person and by telephoneUse hands repetitively to operate computers and standard office equipment.Reach with hands and arms lifting up to 30 lbs.Ability to see up close and at a distance.Why Should You Join Our Team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits
that address life's necessities and perks, many of which expand and improve year after year. These include :Incentive / Commission / Bonus opportunities (Based on role / grade level)401(k) retirement savings plan with matching company contributions, eligible on your first day!Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.Warehouse Merchandise Discount!Paid time off & paid holidays (depending on role and month of hire)Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.Benefits are provided in compliance with applicable plans and policies.