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Sr. Account Manager - Employee Benefits (Hybrid)
Sr. Account Manager - Employee Benefits (Hybrid)NFP • Charleston, SC, US
Sr. Account Manager - Employee Benefits (Hybrid)

Sr. Account Manager - Employee Benefits (Hybrid)

NFP • Charleston, SC, US
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Who We Are :

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit : https : / / www.NFP.com.

Summary of the Role : This is a full-time position will have the responsibility to provide client advisory and consultative services for all health and welfare plans and services. Responsibilities include, but are not limited to, providing monthly and quarterly reporting, strategic analysis, compliance and legislative guidance, contract and performance standards review, HR procedures assistance.

Essential Duties and Responsibilities :

  • Works closely with Producer(s) to develop and execute client's strategic objectives in all matters related to health & welfare benefits
  • Ensures renewal cycle and established timelines are met throughout the year including, quarterly meetings and data review (when necessary); Works with internal and external wellness resources to provide experience data and recommendations (when available)
  • Works closely with insurance carrier representatives to stay on top of emerging trends and updates on product offerings
  • Oversees the group annual renewal process per established timelines (in partnership with Producer and pulling in Account Manager for assistance with tasks), including :

negotiating, generating, analyzing, and presenting proposals

  • making recommendations on plan and contribution strategy
  • providing compliance notices and plan documents to clients
  • Assist with business development for self-funded and fully insured opportunities
  • Consultative reporting on monthly, quarterly, and annual basis
  • Responsible for meeting summaries and follow up with team members and external vendors
  • Familiarity with carrier contracts, polices and differentiators
  • Responsible for maintaining outstanding checklists and renewal timelines for assigned clients
  • Effective delegation and follow up with senior team members
  • Contract review and compliance support
  • Manage marketing process and ensure spreadsheet terms are accurately implemented and documented
  • Proactive outreach and client management
  • Maintain files and databases
  • Assist and organize the onboarding process for all new business cases and new business lines on designated accounts
  • Knowledge, Skills, and / or Abilities :

  • Exceptional written, oral, interpersonal communication skills.
  • Advanced MS Office skills, to include excel, word, power point.
  • Strong client development and relationship building skills.
  • Ability to work both independently and within a team environment.
  • Education and / or Experience :

  • 5 years Client Management experience in Employee Benefits. Bachelor's degree preferred.
  • Experience in self-funded, core benefits, voluntary benefits, ancillary benefits, and enrollment / eligibility systems options for clients
  • Certificates, Licenses, Registration :

  • Resident state Life and Health Department of Insurance License
  • What We Offer :

    We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $70,000 to $90,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

    NFP and You... Better Together!

    NFP is an inclusive Equal Employment Opportunity employer.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    J-18808-Ljbffr

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    Account Manager Hybrid • Charleston, SC, US

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