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Managing Consultant, Services Business Development-Community Institutions
Managing Consultant, Services Business Development-Community InstitutionsMastercard • Raleigh, NC, US
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Managing Consultant, Services Business Development-Community Institutions

Managing Consultant, Services Business Development-Community Institutions

Mastercard • Raleigh, NC, US
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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Managing Consultant, Services Business Development-Community Institutions

Overview

Mastercard Services encompasses Mastercard's (NYSE : MA) offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points.

By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.

As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships.

The Role

As Managing Consultant, you will be instrumental in driving the growth with Community Institutions within USFI. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales.

To be successful the ideal candidate will :

  • Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
  • Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
  • Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
  • Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
  • Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
  • Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.
  • Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
  • Support project / customer success teams in problem-solving efforts and structuring project workplans.
  • Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.
  • Coach and provide valuable feedback to team members, fostering their professional growth.
  • Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.

All About You

  • Sales experience, within software as a service (SaaS), data & analytics, consulting and / or cybersecurity solutions.
  • Proven ability to meet / exceed sales targets and quotas.
  • Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams.
  • Strong communication and persuasion skills, both written and oral.
  • Exceptional relationship management skills, fostering long-term partnerships with clients.
  • Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues.
  • Strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise.
  • Must have the ability to own and drive end-to-end sales including prospecting, scoping / pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff.
  • Experience managing projects and / or teams, showcasing your leadership abilities.
  • Knowledge of consumer and commercial payments market is a plus.
  • High level of energy, drive, enthusiasm, initiative, and commitment.
  • Outstanding multitasking abilities in a fast-paced, deadline-driven environment.
  • National Salary Range (Applies Regardless of Location) : $139,000-$222,000

    Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

    Corporate Security Responsibility

    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
  • In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

    Job Posting Window

    Applications for this job posting will be accepted on an ongoing basis.

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    Service Consultant • Raleigh, NC, US

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