Supervisor Cust Service - Integrated Supply (Concord)

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Your Benefits at Vallen :

• Medical, Dental, Vision
• Paid time off (vacation, holidays, sick days)
• 401K with discretionary company match - ( US positions only )
• Employer-paid Basic Life for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability
• Health Care and Dependent Care Flexible Spending Accounts
• Vitality Wellness Program
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety Shoe and Safety Glasses reimbursement
• Employee Discounts through BenefitHub
• Advancement Opportunity.

Position Summary :

Vallen's Supervisor Inside Sales (Customer Service Supervisor) is a staff management position that assists Customer Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation to associates.

Essential Job Duties and Responsibilities :

Carries out supervisory responsibilities under the organization's policies and applicable laws.

Sales

Assists with managing sales, margin, and production budgets and forecasts

Assists with resolving customer complaints immediately

Assists with managing company assets appropriately

Assists with ensuring all compliance to all customer contracts

Work with Vallen Business Partners to implement strategic initiatives

Job Qualifications : Bachelor's degree (B. A.) from four-year College or university preferred; or three to five years inside sales and supervisory experience and / or training; or equivalent combination of education and experience

Inside Sales Gross Margin up to $20 million

Work Environment (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) :

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Equal Opportunity Employer - Ethnically and Culturally Diverse / Females / Veterans / Disabled / Sexual Orientation / Gender Identity