Client Success Associate
Fort Myers, FL or Irving, TX
About the role :
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you will do :
Participate in client interactions and calls to learn to manage relationships with a variety of client stakeholders in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices. Ensuring clients are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth.
Collaborate with internal partners to ensure we deliver significant value to clients.
Work on team projects and initiatives to streamline activities that support continuous improvement programs.
What you will need :
Availability to intern during summer 2026 for 10 weeks and graduating between December 2026 to July 2027
High performance with demonstrated student leadership and / or work experience; degree in Business, Communications, or Social Sciences preferred but not required
A proactive, self-starter mentality, with strong organization and prioritization skills
Strong collaboration skills, with positive attitude and high attention to detail
Ability to synthesize and organize information into meaningful content
U.S. work authorization required
Why Gartner :
We empower associates to reach their full potential in an environment where everyone has equitable access to opportunity. We have a diverse, inclusive, supportive workplace where all associates can thrive.
Who are we?
At Gartner, Inc. (NYSE : IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Internship • Fort Myers, FL, US