Marketplace Manager

A company is looking for a Marketplace Manager to oversee operations and ensure a high-quality experience for notaries.

Key Responsibilities

Own and monitor key metrics of marketplace health, including wait times and customer satisfaction

Develop and execute strategies for supply management and notary onboarding

Collaborate with teams to forecast demand and improve notary community communications

Required Qualifications

2+ years of experience in an operational role focused on marketplace dynamics

Proficiency in data analytics and business intelligence tools (e.g., SQL, Tableau)

Strong problem-solving skills with a creative and analytical approach

Experience managing multiple projects simultaneously with a focus on execution

Empathy for Gig Workers and a passion for enhancing their experience