Director, Department and Clinic Operations

MU Health Care Leadership Opportunity

MU Health Care is looking for a strategic, forward-thinking leader who thrives on collaboration, innovation, and driving meaningful change. The ideal candidate is a dynamic communicator and trusted advisor, skilled at aligning people, processes, and resources to achieve long-term success. With a passion for operational excellence and a sharp eye for financial and clinical performance, this individual brings both vision and precision to every challenge. They are a natural mentor who empowers teams, fosters a culture of accountability, and leads with integrity and purpose. If you're ready to make a lasting impact in a mission-driven academic health system, we invite you to bring your leadership to MU Health Care.

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system the only in mid-Missouri is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions with growth, opportunity and support every step of the way.

The Department & Clinical Operations Director is responsible for developing and directing the long-range strategic business plan with the Chair. This includes preparation of business analyses, program expansions, implementation plans for new programs, and the design and implementation of changes to existing programs. The Director has direct oversite of division administrators (if applicable within the department) for the successful accomplishment of these tasks.

Financial responsibilities include managing and monitoring the department budget and working collaboratively with SOM and department fiscal management of financial resources for the department, including financial planning, budgeting and accounting functions of the academic and the medical service units. Establishes financial management policies within the department and ensures compliance with the policies and procedures of the Department, SOM and University. Coordinates and / or prepares regular financial reporting which is provided to the Department Chair, Division Chief (if appropriate) and Principle Investigators. Work with support personnel to prepare grant and budget proposals; assist with grant renewals and anticipate renewal dates. Provides post-award financial planning and reporting. Must be able to meet budget deadlines.

Human Resources Management includes overseeing departmental human resources function regarding structure, employment, compensation review, promotions, disciplinary actions and terminations. Counsel employees and supervisors to resolve employee relation issues, initiate and follow through with progressive disciplinary actions when appropriate. Interview, select and evaluate the performance of the staff that directly report to the Director. Ensures that all required compliance of department is completed in a timely manner in accordance with MUHC and University policies. Direct and indirect supervision is exercised over all support staff within the department and for faculty HR and payroll activities.

Clinical Oversight includes developing policies and processes to assure that all clinical services and procedures are billed in a timely manner. Analyze charge capture, denial reasons, and reimbursement patterns. Work collaboratively with University Physicians to improve processes and to provide feedback and education to physicians, residents, fellows, mid-level providers, and staff on billing processes and practices to ensure compliance with federal, state, UP policies. Evaluate the department's incentive practice plans to ensure they appropriate reward clinical productivity. Review and monitor provide productivity reports. Evaluate and oversee preparation of reports for Division Chiefs (if appropriate), Department Chair and Providers. Analyze and recommend action concerning clinical productivity. Work collaboratively with MUHC clinical leadership; Provide input to clinic oversight.

Required qualifications include a Bachelor's degree in Healthcare Administration, Business Administration or a related area; a Master's degree such as an MBA, MPA, MHA or MSN is preferred. Requires minimum of five years' experience in a healthcare environment and demonstrated success in the management of complex programs and activities.

Preferred qualifications include experience in an academic healthcare environment.

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and / or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

The University of Missouri is an Equal Opportunity Employer.