Facilities Coordinator

Facilities Coordinator, North America Retail

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

MillerKnoll is seeking a Facilities Coordinator, North America Retail. This role will be responsible for overseeing daily maintenance and repair requests for all MillerKnoll Retail locations, as well as corporate offices, campuses and distribution centers in North America and Canada ensuring all preventative maintenance and work orders are performed in a productive manner.

You will use your broad range of technical knowledge of all interior and exterior elements of the retail store chain to support a wide range of work orders including, but not limited to : Building structure, walls and roofing, HVAC systems, electrical power systems, lighting systems, plumbing systems, fire protection and safety systems, utility systems, trash / waste management, long term facility improvements.

Responsibilities :

• Process the day-to-day service work orders for repair trades (i.e. janitorial, plumbing, doors, locks, fire / life safety) along with other assigned trades for all MillerKnoll Retail locations, as well as corporate offices, campuses and distribution centers in North America and Canada ensuring all preventative maintenance and work order requests are scheduled and performed in an effective / efficient manner.
• As first point of contact for emergent facilities issues, you must be able to work flexible hours as required, occasionally taking emergency calls after hours and weekends in support of the Direct To Consumer process.
• Utilize our work order management system - FEXA to dispatch and monitor day-to-day work orders for R&M trades (HVAC, plumbing, lighting, doors, locks, fire / life safety, janitorial, plant maintenance, etc.) for all retail locations. Monitor vendor performance to completion of repair.
• Coordinate, monitor and confirm completion for all PM services (HVAC, Lighting, Cleaning, painting, etc.) monthly or other planned frequency.
• Receive and maintain all city and state permitting and compliance records for elevators, HVAC, sanitation, etc., particularly in New York City.
• Update and maintain all facilities files (LL information, studio / store materials spec information, etc.)
• Manage existing vendor relationships.
• Liaison with building management re : parking, HVAC, elevator repair, etc. Escalate unresolved issues to manager.

Qualifications :

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.