Job Description
Job Description
Account Manager - State Farm Agent Team Member - Claims Specialist
ROLE DESCRIPTION :
As a Claims Specialist for Jordan Smithson - State Farm Agent, you are vital to our daily business operations and customers success. You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.
RESPONSIBILITIES :
- Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.
- Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships.
QUALIFICATIONS :
Experience in claim handling preferredExperiencing managing client relationships preferredExcellent communication skills - written, verbal, and listeningAble to anticipate customer needsAble to effectively relate to a customerBENEFITS :
Paid time off (holidays and personal / sick days)Salary plus commission / bonus401k with matchHealth insurance stipendGrowth potential / opportunities for advancement within my agency