Product Designer Job at CallRail in Atlanta

Overview CallRail is looking for a Product Designer to shape the strategy and user experience of our Lead Intelligence products. If you love tackling complex design challenges that blend strategy, creativity, and critical thinking, this role is for you.

What You'll Do Lead Discovery & Research : Talk to users, analyze behavior, and synthesize insights from qualitative research and product analytics to design experiences that truly resonate.

Think Big & Execute Well : Balance big-picture strategy with hands-on design work, turning complexity into intuitive, engaging user flows.

Leverage Data & Creativity : Use user insights, behavioral analytics, and market trends to inform and validate design decisions.

Drive Collaboration & Influence : Partner with PMs, engineers, and stakeholders to align UX with business goals. Facilitate design thinking workshops and bring fresh perspectives to the table.

What You'll Need 4+ years of UX / Product Design experience in SaaS or AI-driven products.

A passion for user research, data synthesis, and leveraging analytics to drive decisions.

Proven success leading UX initiatives and influencing cross-functional teams.

Expertise in Figma (or similar tools), usability testing, and interaction design.

Strong storytelling and communication skills—you can articulate and advocate for your ideas across all levels.

Adaptability in a fast-paced environment where priorities shift, and innovation thrives.

Our current group of product designers work on cross-functional delivery teams and come together for design collaboration and open peer feedback. On our cross-functional teams, you’ll be supported by a leadership team that has deep product and industry knowledge, product managers who are thoughtful and UX-minded, and a technical team that has experience building successful products.

We encourage applications from everyone. If you do not meet all the requirements listed, we still encourage you to apply. There may be another opportunity that aligns with your skills and experience.

Benefits Healthcare (one option covered at 100% for employees), Dental & Vision Coverage

Competitive HSA with company matching

Paid parental leave

Flexible vacation policy

401K options with company dollar-for-dollar match

Employee stock options available from day one

$2,000 annual educational allowance

Catered lunch every Tuesday (in-office perk)

MARTA transportation or office parking expenses covered

Employee charitable donation company match, up to $500 annually

Regular company outings and events

Hybrid work options with $500 office stipend to set up your home office

Designated bike storage

Location : This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays. Our local Atlanta UX team works 2 days / week out of our office in Downtown, Atlanta. We provide catered lunch on Tuesdays and easy access to local amenities. Parking, MARTA, or Lyft stipend is covered. We often collaborate face-to-face in our Design Studio to share ideas and ideas.

Equal Opportunity & Voluntary Self-Identification CallRail is an equal employment opportunity employer. We value diverse perspectives and do not discriminate on the basis of protected status. Voluntary self-identification is requested for government reporting purposes and is confidentially maintained.

Voluntary Self-Identification of Disability : Form CC-305. Completion is voluntary and information is confidential. See the form for details on categories of disability that may be reported.

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