Customer Service / Technical Support Advisor - German - Hurghada - 2024

Job Title : German Game Changer - HurghadaJob DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.As a Customer Service Advisor within our friendly and supportive team, you will be responsible for :

• handling incoming inquiries from German customers via the phone, email and on online,
• providing support for customers to effectively resolve their queries,
• using your knowledge of your client products and / or service to enhance sales, brand loyalty and the customer experience,
• updating our systems with complete and accurate details regarding your customer interactions. Your Benefits :
• Competitive salary
• Customer Service German Only 13,000 to 15,000 EGP Gross.
• Customer Service German and English 14,000 to 16,000 EGP Gross.
• Technical Support German and English 17,000 to 19,000 EGP Gross.
• A bright, modern and exciting place to work, with excellent staff facilities
• Performance related pay
• Voluntary Medical plan
• Transportation allowance
• Life insurance
• Annual reward and recognition events
• Holiday pay
• Access to training and development opportunities Your Skills We know that customer service isn't for everyone. To be considered for this role, we'll need you to have the following :
• Excellent German communication and interpersonal skills (written & verbal)
• High school diploma
• 3 -6 six months of relevant Customer Service experience (preferred)
• Highly motivated and strong work ethic.
• Courteous, friendly, and professional manner
• Strong computer skills and attention to detail
• Ability to work to deadlines and targets
• Flexibility in your approach to work to meet the changing needs of the business
• Ability to work as a team member, as well as independentlyThis is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.Do not miss this great job opportunity! Apply now : Hours : 40 hours / week on a rotational shift pattern.With 250,000 colleagues all over the world , we specialize in creating exceptional customer experiences and driving digital transformation for some of the world's biggest and best companies.We're extremely passionate about the power of exceptional customer experiences, because we know, when someone has an amazing customer experience, it can be life changing!We're fanatical about our diverse and passionate people all across the world people. We see and love each of their individualities, because recognize that all our differences make us stronger together. That's why we show them how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.) Be true. Be you. Be with us... and together we will make new memories! Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.Location : EGY Hurghada - Raya BuildingLanguage Requirements : Time Type : If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission : ### Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview : ### We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO / AA / M / F / Vet / Disability Employer.

J-18808-Ljbffr