Policy And Process Administrator
Necco has an opportunity for a career as Policy and Process Administrator. This role plays a crucial role in ensuring that company policies and forms align with regulatory, contract and legal requirements, industry standards and the overall goals of the company. This role will involve developing, implementing and monitoring policies while utilizing technology and data insights to drive consistency, clarity and improvement processes.
A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. A passionate pragmatist about the company's success, growth, and program quality.
The candidate selected will be responsible for the following :
Policy Development, Documentation and Standardization
- Draft clear and concise policy documents and forms for the company
- Research, develop, and update company policies to ensure compliance with laws and regulations
- Interpret complex and company policies for employees and managers
- Provide guidance on policy-related inquiries
- Maintain a comprehensive repository and ensures easy accessibility of company policies and forms
- Collaboration with legal and other relevant departments to ensure policy alignment
Policy Implementation, Training, and Education
Work with multiple departments and business lines as well as legal teams to implement new policies, forms, and proceduresDevelop communication plans for policy rolloutsDevelop training programs to educate employees on company policiesConduct workshops to ensure understanding and complianceCreate and maintain a communication strategy for policies and ensure employees are aware of policy changes and updatesRisk Management, Policy Compliance, and Monitoring
Assess risks associated with all company policies and procedures and develop strategies to mitigate potential risksEngage in a continuous improvement process for company policiesKeep policies up to date with changes in organizational needs and regulatory / legal requirementsImplement systems to monitor and track policy adherenceData Insights
Utilize HR and contract data and insights to identify trends and areas of concernMake policy adjustments based on data insightsGenerate reports on policy compliance specific to HR and direct service complianceEstablish key performance indicators (KPI's) to measure the effectiveness of company policiesUtilization and monitoring of EHR and EFM systems in order to meet data needsCollaborate with IT department to identify technology solutions for company policy managementCorporate Citizen
Practice ruthless pragmatismEngage in peer to peer feedbackKnow and live the Necco Corporate Culture PrinciplesEmbody the three essential virtues of humble, hungry and smartDrive your Individual Performance ScorecardAdhere to and contribute to the Necco meeting structurePosition Qualifications
Master's Degree preferredManagement and supervision including employee evaluation and growthAbility to learn and utilize company EHR and EFM systemsFive years of experience in compliance, operational and / or risk management to include leadershipAbility to translate regulatory, contractual, and accreditation requirements into business processes and company policiesKeen ability to apply technology to business processesSelf-DirectedStrong track record of demonstrating a high level of engagement and awareness of activities across all business divisions / departmentsAbility to communicate effectively and succinctly through oral and written wordStrong analytical skills with high attention to detail and accuracyAbility to provide effective remote supervision of Safety TeamValid driver's license and Limited Liability Auto Insurance 100 / 300 / 100Successful completion of all required criminal background checksTravel / Training WillingnessMust possess the skills to navigate and execute software programs (i.e. Microsoft Office, Databases, Electronic Health Record, Dashboards)At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.
