Operations Business Specialist

Operations Business Specialist

At SMA America, we believe in Energy that Changes. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy we'd love to meet you.

Position Overview

The Operations Business Specialist works with operations department managers to help improve workflow and day-to-day business activities. This position works cross-functionally and is responsible for documenting procedures to ensure stable, consistent flow of end-to-end business to support SMA's requirements.

Primary Duties / Responsibilities

• Contributes to the Standard Operation Procedures (SOPs) and stores them properly for team access.
• Collects, analyzes, and summarizes data for organization systems and performance reports.
• Collaborates and completes the Sales & Operations Planning (S&OP) worksheet.
• Collaborates cross-functionally to keep SOPs current and accurate.
• Creates and maintains reports and presentations.
• Assists with departmental changes and improvements.
• Tracks KPIs across the team to track strategic goals, milestones, and accomplishments.
• Responsible for day-to-day communication with Operations team.
• Assists with cycle counts, identifies, and troubleshoots inventory discrepancies using SAP.
• Other duties as may be required or assigned.

Required Qualifications

Preferred Qualifications

We Offer