Assistant Manager - Truck Service

Overview

TravelCenters of America (TA) is a network of travel centers with over 50 years of operation across the country. TA Truck Service has a solid foundation with a forward-thinking vision, spanning coast to coast in more than 280 locations. Our team focuses on growing the network, embracing cutting edge technology, and pursuing innovative energy and sustainability initiatives. Every team member is a stakeholder in TA's success.

Job Summary : The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. This role assists in guiding technicians through troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner. The Assistant General Manager helps ensure travelers are returned to the road better than they came.

Responsibilities

• Be a leader and inspire the team to meet and exceed company performance standards and improve the Truck Service department (e.g., fast and friendly customer service, strong product knowledge, upbeat atmosphere).
• Develop a trusting atmosphere, coach and performance-manage staff according to company policy, and receive feedback from team members and guests.
• Recruit, hire, train, and retain high-quality team members; foster a culture where employees feel respected and recognized.
• Assist in guiding technicians through troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Conduct visual inspections to ensure products and services are available.
• Help achieve financial objectives through effective management of people, product, service, and facility processes, including revenue and profit focus.
• Adhere to safety standards and company guidelines on vendor relationships.

Qualifications

Benefits

Note : Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https : / / www.ta-petro.com / careers / working-at-ta-travel-centers

Pay

Base pay range : $47,000.00 / yr - $50,000.00 / yr

Pay range notes : A pay range reflects the potential pay for this role. Pay depends on responsibilities, duties / requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Additional information

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : Retail

TravelCenters of America is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender identity or expression, sexual orientation, mental or physical disability, military service or Veteran status, genetic information, or membership in any other protected category. We invite everyone to make themselves at home. If you need a reasonable accommodation related to our recruiting process, please email appada@ta-petro.com with your name, contact information, position, location, and accommodation details.

Typical Physical Demands and Work Environment are described in the job posting. The company reserves the right to revise the job description at any time. This job description is not a contract for employment and may be terminated at any time, for any reason.

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