Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and maintaining financial performance. This role requires strong leadership, communication, and organizational skills.
Key responsibilities include :
- Managing staff schedules and training new employees
- Ensuring compliance with health and safety regulations
- Monitoring inventory and managing food costs
- Handling customer complaints and resolving issues
- Collaborating with the kitchen and front-of-house teams to ensure smooth operations
- Developing and implementing marketing strategies to increase sales
Qualifications :
Previous experience in a management role within the hospitality industryStrong leadership and team management skillsExcellent communication and interpersonal skillsProficient in financial management and budgetingAbility to work under pressure and meet deadlinesPassion for providing exceptional customer service