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Front Desk Agent
DHS BrandElkridge, MD, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description1+ year of customer service or hospitality experience (hotel front desk a plus) Strong communication skills and a natural ability to connect with people Tech-savvy with basic knowledge of property management systems (we'll train you!) Ability to multitask and stay cool under pressure Flexible availability including weekends, evenings, and holidays A polished, professional vibe and a guest-first mindset Hunger to learn, grow, and be part of something special The hotel operates 24 / 7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours. Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook. minimum 32 hours / week to qualify
Front Desk Agent
Position : Front Desk Attendant
Location : The Hotel at Arundel Preserve
Department : Front Office
Reports To : Front Office Supervisor
Status : Full-Time
Salary Range : $17.00 - $19.66 per hour (experience-based compensation)
The Hotel at Arundel Preserve is more than a place to stayit's a destination. We deliver elevated hospitality with a modern twist, and our front desk team is the first impression, the last word, and everything in between. We're the heartbeat of the guest experience, and we don't miss a beat.
You're the kind of person who lights up a room just by walking in. You've got a natural vibe for hospitality, a sharp eye for detail, and a cool, confident way of handling anything that comes your way. You're not just checking guests inyou're setting the tone for their entire stay.
What You'll Do
- Greet guests with warmth, authenticity, and a genuine smile
- Handle check-ins, check-outs, and reservations with precision and personality
- Be the go-to for guest questions, requests, and unexpected moments
- Navigate systems like a proprocess payments, manage room keys, and keep things running smoothly
- Collaborate with housekeeping, maintenance, and other departments to deliver seamless service
- Stay sharp on hotel offerings, local hotspots, and insider tips
- Keep the front desk area polished, professional, and welcoming
- Jump in where neededbecause teamwork makes the magic happen
What You Bring
Additional Responsibilities
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
Ready to be the face of unforgettable hospitality? Apply now and let's make every guest's stay legendary.
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Front Desk Agent • Elkridge, MD, US
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