Claims Specialist - Rideshare Commercial Claims Injury Adjuster (Plano)

Claims Specialist

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation, and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability / compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices : Suwanee, GA; Boston, MA; Plano, TX; or Hoffman Estates, IL. Please note this policy is subject to change.

This position may be filled as a Claims Specialist II or Senior Claims Specialist I. We are open to fill this position between job grades 12 to 13, depending on candidate experience. The salary listed is for the entire country and may vary based on candidate location.

Responsibilities :

• Manages an inventory of claims to evaluate compensability / liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues, and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

Qualifications :