Insurance Consultant - Health & Benefits

ADP is hiring an Insurance Consultant.

Overview

ADP is seeking an Insurance Consultant to be the front-line for solving clients' challenges, including issue resolution, answering questions, training users on ADP technology, and more. You will carry ADP's service reputation and client satisfaction in your hands. The role is focused on helping clients, with varies daily questions and solutions, supported by top-ranked training.

Join a company offering career advancement opportunities, award-winning training, world-class service guidelines, and an inclusive environment with collaboration and belonging. Ready to make your mark?

To learn more about Client Services at ADP, watch here : https : / / adp.careers / Client_Services_Videos

What you'll do

Responsibilities

• Client Support . Provide customer support via phone and digital channels, answering client questions and concerns related to business coverage, rates, and working closely with clients and carriers to endorse coverage based on business needs or changes. This includes handling questions related to ADP's Pay-By-Pay product, its value proposition, and having a working knowledge of the audit and dispute process.
• Investigate . Research, analyze, and resolve complex client issues and advise clients based on ADP and insurance product knowledge.
• Learn . Continually upgrade knowledge on the insurance industry and ADP products including payroll.
• Consult . Identify and provide recommendations on additional lines of coverage and agency-managed benefits administration tools. Maintain effective written and verbal communication to ensure satisfaction and world-class service.

Requirements

A college degree is helpful but not required. Other acceptable experiences could include :

Preferred Qualifications

You'll love working here because you can

What are you waiting for? Apply today!

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