Job Description
Job Description
Summary :
GSSC is privately owned and locally operated, seeking an experienced Security Service Technician based out of Bloomington to join our growing team! Founded in 1946, GSSC remains one of the largest privately held security companies in the Midwest.
As a Fire and Security Service Technician, you will be responsible for the inspection, installation, troubleshooting, and maintenance of electronic communication systems, and communicating system performance to the customer. They must meet the highest quality standards set forth by GSSC while working in the most efficient and effective manner to assure minimum down time and maximum performance. The Fire & Security Service Technician serves as a role model to the organization in professionalism, learning mindset, conduct, personal effectiveness, strategic thinking, following the GSSC Core Values, and emulating a strong corporate culture that respects all people.
Benefits :
- Company paid vehicle
- Fuel card
- iPhone
- iPad
- 401(k) with company match
- Medical, dental, vision
- Life insurance, short term disability and long term disability
- Competitive pay
- PTO
- Eligible for Incentive Bonus
- Referral Bonus Program
Security Service Technician Job Responsibilities :
Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.
Services Access Control, CCTV, Intrusion, and Fire Alarm SystemAbility to program all GSSC systemsTests all equipment and verifies signals to ensure proper performance of systems.Educates and trains customers on system operation and functionality of systemsCommunicates daily with Customer Service Coordinator on delays, requirements, and general status of service ticketsManages individual truck stock inventory, materials, tools, and company equipmentReads and interprets wiring diagrams, schematics, and manufacturer manualsComplies fully with the safety programs of GSSC and the ClientHandles on-call duties on a regular basis with additional payPerforms system preventative maintenance of customer equipmentPositively represents GSSC to customers with consistent professionalismAll other duties as assignedFire Tasks
Installation and maintenance of Fire system installationsConduct annual and semi-annual fire alarm inspections as needed.Completing the Record or Completion (ROC) for completed systemsCompleting inspection reports for municipality required inspection schedulesFiling ROC and Inspection reports within the ERP system and required compliance website locationsPrinting required documents for site storage after an ROC or InspectionFollow up Inspection visits for repairs on failed pointsCompleting separate repairs as per required to pass an inspectionSecurity Service Technician Minimum Qualifications :
Hold a valid state driver’s license with a clean driving record2 years of experience in the commercial security field specific to service of equipment, including Access Control, CCTV, Networking, Wireless Intrusion, Wired Intrusion and Fire Alarm SystemsRequired to be punctual to required work locations and complete scheduled service calls in a timely mannerWorking knowledge of UL certification requirements, testing, documentation and serviceAssociate degree required or 2+ years of related experience and / or training, or equivalent combination of education and experience.Ability to read Blueprints and utilize manufacturer manuals and technical supportAbility to be on the On-Call rotation throughout the year including a minimum of one holiday per year, one week at a time (number of weeks within a year are dependent on the number of individuals in the rotation) You will receive extra pay for weeks you are on call.Preferred Qualifications :
BICSI CertificationNICET CertificationComputer / Networking ExperiencePower Limited Technician (PLT) Licensed or willingness to receive PLT License within 6 months of employmentPhysical, Mental and Environmental Requirements :
Employee is required to stand, walk, climb, sit and use hands and fingers.Ability to complete ladder work, operate scissor and boom lifts, move boxes, and lift, up to 50lbs.Reaching, grasping and carrying activities also required.Moderate noise level in the work environment.Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.Travel
Some out of town travel required
We are an EOE / AA / DISABILITY / VETERANS / GENDER NEUTRAL employer. Historically underrepresented candidates strongly encouraged to apply.