Senior Compliance Specialist

Job Description

Job Description

Join Our Mission : Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane is remote. For this position, we are specifically seeking candidates based in the United States, given the focus on US compliance frameworks such as HITRUST and HIPAA.

Learn More About Us

We’re founder-led, which means staying true to our values while keeping our eyes on the horizon. Our product enables the likes of physical therapists, mental health professionals, chiropractors and many more. It helps them to digitally streamline their practices with features like online booking, medical charting, scheduling, telehealth, secure payments and billing. Curious? Check out more features here.

We set the bar high, both for the quality of our work and how we treat each other and our customers. It's our customers who keep us striving for better, never settling for less and always improving. And for us, it’s just not about your past achievements or speedy work; we value curiosity, problem-solving skills, and an eagerness to learn.

Jane offers a level of autonomy and flexibility to balance work and life. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra reviews.

But let's keep it real – we're ambitious, and the mountain we're climbing is always getting taller. As we expand, we face the challenge of navigating a changing environment without a clear-cut path. That's where you come in. If you thrive on resourcefulness and relish problem-solving, you'll feel right at home.

We champion collaboration, humility, and a growth mindset. We're seeking individuals who can adapt to our dynamic work style, which often requires flexibility and a willingness to embrace change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — we'd love to hear from you.

To sum it all up — if our ambition and growth excite you, if you're ready to contribute to a challenging yet rewarding environment, and if you're keen to disrupt the status quo alongside a team of talented folks, then we can't wait to meet you.

Your Role in Our Journey

We are seeking an experienced Senior Compliance Specialist who is looking to take a hands-on approach to addressing compliance challenges. Jane stores healthcare records for millions of patients across numerous jurisdictions, and we’re looking for you to help strengthen the regulatory and compliance functions. Specifically, this role will oversee HITRUST certification in the US market and maintain this program ongoing, along with other self-regulatory audits and frameworks. This is a role that offers both technical challenges and the opportunity to put your collaboration skills to work, as we’ll expect you to use your expertise to help shape how the organization thinks about compliance and internal controls. The right kind of person for this role will be comfortable using their knowledge, skills and experience to carefully interpret compliance requirements, provide compliance advice at all levels, including on active incidents, and ensure we stay on track on all self-regulatory audits.

The Impact You Could Have

• Leading the implementation of HITRUST at Jane and maintaining this certification ongoing.
• Managing compliance programs related to HIPAA, HITRUST and other compliance requirements.
• Supporting and / or leading other self-regulatory compliance audits.
• Helping to ensure Jane has a robust control environment in line with compliance requirements and certifications.
• Building trust with our customers by strengthening our internal controls and compliance frameworks.
• Collaborating with engineering and product management teams to integrate compliance measures and adequate controls into the product development lifecycle.
• Communicating needed changes, including advocating for security and privacy improvements in the product based on customer feedback and regulatory and legal requirements.
• Collaborating closely with the Security, IT and Cloud Infrastructure teams and leaders to plan risk and compliance strategies, goal setting, capacity building within the team.
• Managing relationships with certain vendors and external partners to enhance Jane's compliance capabilities.
• Identifying, tracking, and remediating compliance risks.
• Developing and maintaining documentation of compliance processes and controls.

The Experience We Feel We Need

Compensation & Benefits

At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $98,000 to $153,000 . While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage, which for this role represents an annual salary of $116,400 . A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.

We believe in paying for growth . You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.