Salesforce (CRM) Product Manager - Digital Platforms

Position Description - ICT – Customer Relationship Management (CRM)

As the Product Manager for digital platforms within the ICT SMKG organization, you will be responsible for the roadmap and delivery of the features needed to fulfil customer needs and business goals. You will work closely with cross-functional stakeholders from design, marketing, business to ensure successful product development and launch. You will refine priorities and lead execution to achieve the desired outcomes.

Job Responsibilities include :

• Manage strategy and product roadmap, ensuring alignment with the company's overall goals.
• Manage your product backlog independently, leading both business and technical decision-making through coordination and collaboration with cross-functional partners and business leaders.
• Define each product evolution as User Stories, prioritizing them within your Product Backlog, and support execution through agile methodologies.
• Work closely with development, design and other teams to ensure product features are developed as planned.
• Communicate with other teams or leadership to provide updates on delivery timelines, product progress, upcoming releases or changes in priorities, status, risks and escalations.
• Build relationships with key stakeholders who contribute to the definition and ongoing support of the digital platforms.
• Manage a development team, encouraging team spirit and ensuring everyone collaborates effectively to meet the team's mission.

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.