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Technical Program Manager

Technical Program Manager

Aspen TechnologyBedford, MA, US
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The Role

Aspen Technology is seeking a dynamic and experienced Program Manager to join our Enterprise Project Management Office (EPMO). This role is ideal for a strategic leader with a proven track record in managing complex, cross-functional technical initiatives, particularly those involving business applications (CRM, ERP, etc.) and enterprise-wide process transformation. You'll play a critical role in driving operational excellence and delivering business value across the organization.

Your Impact

  • Manage a portfolio of complex technical and process-oriented projects using Smartsheet
  • Define project scope, objectives, and success metrics aligned with strategic business goals
  • Develop and maintain comprehensive project plans, budgets, and resource allocations
  • Lead cross-functional teams and external vendors through workshops and working sessions (e.g., solution design, requirements gathering)
  • Oversee deployment of new systems and processes as well as managing and coordinating hyper-care support, training, user adoption and change management
  • Ensure timely delivery of projects within budget and scope, while meeting stakeholder expectations
  • Lead problem-solving sessions and stakeholder follow-ups to drive resolution; implement mitigation strategies to ensure project continuity
  • Track and report key metrics, achievements, and project expenses; monitor project health and proactively manage risks and issues
  • Lead and facilitate project / program review meetings to communicate status, resolve issues, and celebrate milestones
  • Provide clear, timely updates to stakeholders and executive sponsors
  • Maintain detailed documentation including agendas, meeting notes / action items, project plans / issue trackers and after-action reviews
  • Foster collaboration across technical and business teams, building trust and alignment
  • Champion continuous improvement within the EPMO through active participation and feedback with the wider team

What You'll Need

  • Bachelor's degree in business, computer science, or related technical field from an accredited university
  • 7-13 years of experience as a Project or Program Manager in a technical and / or business process improvement discipline. Experience with waterfall, agile, and hybrid methodologies is required.
  • Proven success in leading enterprise applications (CRM, ERP, etc.) and transformation projects
  • PMP and / or PMI-ACP certification (or equivalent) strongly desired.
  • Proficiency in Smartsheet, Microsoft Excel, PowerPoint, and related tools
  • Strong analytical, organizational, and time management skills
  • Excellent communication and facilitation abilities across all levels of the organization
  • Executive presence with confidence in presenting to senior leadership
  • Self-starter with a solution-oriented mindset and a passion for operational excellence
  • Comfortable working independently and within a matrixed team environment
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