Restoration Production Manager
Servpro of Brunswick and South Columbus is looking for an experienced Restoration Production Manager. As the Restoration Production Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. You are responsible for the mitigation crews responding to water, fire, mold, & biohazard losses for residential and commercial clients. This front-line management position leads their team to operational excellence.
Key Responsibilities
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and / or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities :
Manage the customer and client experience and overall customer satisfaction tracked with online reviewsProvide priority response to potential customersParticipate in recruiting, hiring, and training restoration teammatesPosition Requirements
Valid driver's license requiredHigh school diploma / GED; Associate degree or Bachelor's degree preferredAt least 1 year of management and / or supervisory experienceIICRC certification requiredMust have at least 2 years experience in restoration industryXactimate Estimating experience preferredSkills / Physical Demands / Competencies
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push / pull / lift / carry objectsAbility to work with / around cleaning agentsAbility to successfully complete a background check subject to applicable lawPay is based on experienceEach SERVPRO Franchise is Independently Owned and Operated.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.