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Team Member (Miss J's Cafe)

Team Member (Miss J's Cafe)

Las Vegas PetroleumHenderson, NV, US
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Job Overview :

As a Team Member at Miss J's Cafe, you will be the face of the cafe, responsible for providing excellent customer service, preparing food and beverages, and maintaining a clean and welcoming environment for guests. This position requires individuals who are enthusiastic, reliable, and enjoy working in a fast-paced setting, ensuring that each customer has a positive experience.

Key Responsibilities :

1. Customer Service :

  • Greet customers with a friendly and welcoming attitude.
  • Take customer orders accurately and efficiently, both in-store and at the drive-thru (if applicable).
  • Address customer concerns, complaints, and special requests in a professional and positive manner.
  • Ensure customers receive their orders promptly and that the order is correct.
  • Create a positive atmosphere for customers by offering a great experience and showing attentiveness.

2. Food & Beverage Preparation :

  • Prepare food and beverages according to Miss J's Cafe’s menu standards and recipes.
  • Operate kitchen equipment such as coffee machines, blenders, and ovens, following safety guidelines.
  • Ensure all food items are prepared fresh, presented beautifully, and served at the proper temperature.
  • Follow proper food safety and sanitation practices at all times.

    • 3. Maintaining Cleanliness :

  • Keep the work area, kitchen, and dining areas clean, organized, and sanitized during the shift.
  • Regularly wipe down surfaces, clean dishes, and maintain a clutter-free environment.
  • Follow all sanitation procedures, including proper storage of ingredients and cleaning of kitchen equipment.
  • Maintain the cleanliness of the restroom and common areas to meet health and safety standards.

    • 4. Cash Handling & Register Operations :

  • Operate the cash register, processing payments accurately (cash, credit cards, or mobile payments).
  • Provide customers with correct change and ensure accurate transactions.
  • Assist in balancing the register and following company cash handling procedures.
  • Help with closing out the register at the end of the shift.

    • 5. Teamwork & Collaboration :

  • Work as part of a team to ensure smooth operations and excellent service during shifts.
  • Support fellow team members when needed, especially during busy times.
  • Communicate effectively with other team members to ensure that customer orders are fulfilled accurately and efficiently.

    • 6. Health & Safety Compliance :

  • Follow all health and safety regulations, including proper food handling, sanitation, and cleanliness.
  • Adhere to company guidelines for personal hygiene, uniform standards, and food safety practices.
  • Report any safety hazards or maintenance issues to the management team immediately.

    • 7. Other Duties as Assigned :

  • Assist with opening and closing procedures as needed.
  • Help with restocking supplies such as cups, lids, napkins, and ingredients.
  • Perform any other duties assigned by the Shift Lead, Assistant Manager, or Restaurant Manager.

    • Qualifications :

  • Experience :
  • Previous experience in customer service or food service is preferred but not required.
  • A positive attitude and eagerness to learn.
  • Skills :
  • Excellent customer service skills and a friendly demeanor.
  • Ability to communicate effectively with both customers and coworkers.
  • Ability to work efficiently and multitask in a fast-paced environment.
  • Basic math skills for handling cash and processing payments.
  • Ability to follow instructions and company procedures.
  • Education :
  • High school diploma or equivalent preferred but not required.
  • Physical Requirements :
  • Ability to stand for long periods and perform physical tasks.
  • Ability to lift up to 25-30 pounds as needed.
  • Ability to work in a fast-paced, high-energy environment.
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    Team Member • Henderson, NV, US