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CRM Marketing Project Coordinator

CRM Marketing Project Coordinator

Its Plein Air Agency LLCDallas, TX, US
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Job Description

Job Description

Description :

It’s Plein Air Agency is a leading marketing consultancy focusing on the restaurant and hospitality industry providing solutions from Creative, Production, Media Strategy & Buying, Digital Content to Website and Mobile App development. We are a fully remote agency and are looking for remote talent to join our team!

The CRM Marketing Project Coordinator plays a pivotal role in supporting our Guest Engagement team by managing day-to-day operational activities and strategic coordination initiatives. This position takes ownership of critical execution functions, communication workflows, and cross-functional collaboration efforts.

An ideal candidate for the role is someone

  • Who is constantly learning and adapting
  • Who strives for excellence
  • Extremely accountable
  • Gets it done
  • Has an opinion

Key Responsibilities :

  • Calendar Creation and Management

    • Overseeing the calendar that focuses on all omnichannel communications including Email, SMS, Push, and In-App Messaging

  • Campaign Management and Scheduling

    • Working closely in respective platforms to execute and schedule campaigns

  • Collaborating with client on necessary edits, updates and approvals surrounding creative and copy for communications
  • Brief Creation

    • Supporting on creative briefs across email, SMS, Push, web and other digital materials as needed

  • Ensuring that the messaging and creative aligns with brand voice and overall client objectives
  • Working with the creative team on any necessary edits or feedback from the clients
  • Maintain Communication Logs

    • Taking critical notes and feedback from client and vendor partners and sharing internally to create actionable next steps

  • Operational Tasks

    • Setting meeting agendas

  • Gathering data and insights for reporting purposes
  • Intaking one-off requests from clients

    • Professional Development

    The Coordinator position offers significant growth potential through :

  • Exposure to all aspects of guest engagement strategy and execution
  • Opportunities to be part of special projects and cross-functional initiatives
  • Development of advanced project management and strategic thinking skills
  • Pathway to management roles within organization

    • Requirements :

  • Bachelor's or Master's in Marketing, Business, or related field
  • Minimum 2 years working experience in marketing coordination, customer engagement or account management, omnichannel marketing
  • Bonus : Has restaurant or hospitality industry experience
  • Exceptional written and verbal communication skills with strong attention to detail
  • Proficiency in project management tools and methodologies like Monday.com
  • Advanced skills in Microsoft Office Suite, Google Workspace, and communication platforms like Slack
  • Strong organizational and time management abilities with capacity to handle multiple priorities
  • Creative problem-solving skills and ability to work independently
  • Comfortable working with reporting tools and metrics
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