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Store Hub Customer Service Associate

Store Hub Customer Service Associate

Genuine Parts CompanyHUNT VALLEY, MD, United States
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APAR Admin

NAPA Chicago Distribution Center is excited to offer this unique NAPA vendor managed inventory opportunity in partnership with the Chicago Transit Authority (CTA).

The Role :

The APAR Admin plays an important role on our team by ensuring our CTA IBS has the right parts when our customers need them! We are looking for a team player with strong communication and organizational skills, and customer oriented to help us make the CTA operation #1 in vendor managed inventory for the transit market.

This is the perfect opportunity for you if :

  • You are organized & detail oriented
  • You have excellent follow up skills, and are able to work closely with vendors to ensure that any payment issues are handled in a timely manner
  • You love building and sustaining relationships with your team and providing a high level of customer service to vendors
  • You are eager to learn

What you’ll be doing :

  • Processing JDE vendor check & credit card invoices
  • Reconciling invoices in the JDE P-card system to their charges against the credit card
  • Research vendor payment issues
  • Following up with vendors on invoice errors
  • Working with vendors to resolve unvouchered PO quantities in the 2030 report
  • Reviewing credit card statements
  • Reviewing monthly vendors statements and resolving any outstanding invoices / credits
  • What you’ll need :

  • Ability to work on a team
  • Organizational & time management skills
  • Attention to detail
  • Excellent written, verbal, and interpersonal communication skills
  • Positive attitude & dedication to customer service
  • This position offers an hourly pay of $15.00. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

    Benefits :

    Health Insurance : Comprehensive medical, dental, and vision plans.

    Retirement Plan : 401(k) with company match.

    Paid Time Off : Vacation, personal days, holidays, sick days, and paternal leave

    Additional Perks : Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

    Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

    GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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    Customer Service Associate • HUNT VALLEY, MD, United States

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