Outside Sales & Design Consultant
The Container Store
Overview
The Outside Sales & Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes. This role designs and sells custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. The consultant builds repeat clientele, receives customer referrals, and creates their own leads in addition to leads provided by The Container Store. The role is part of a Custom Space Outside Sales and Design team for the local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.
Responsibilities
- Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home.
- Establishes trust, rapport, and understanding of customer needs to design and present projects and customized plans in a clear and professional manner.
- Manages and maintains multiple simultaneous customer projects with high detail, accuracy, timely follow-up, and consistent concise communication to customers and others.
- Develops clientele and new leads through ongoing customer relationships, networking, and referrals.
- Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals.
- Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities.
- Maintains discretion related to all confidential / sensitive company and customer information.
Experience & Skills
College degree preferred with 2-5 years of outside sales experience preferred; custom spaces or closets experience preferred.Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service space.Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries.Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing.Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities.Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.Must be at least 18 years of age.Benefits
We believe in taking care of our team. The Container Store offers a comprehensive benefits package that goes beyond just health insurance, including health, career growth, and work-life balance. The consultant receives a $35,000 base draw and the opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.
Equal Opportunity Employer
The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act and the Unreasonable Accommodation Guidance for all individuals seeking employment.
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