Dispatch SpecialistVirtualVocations • Baton Rouge, Louisiana, United States
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Dispatch Specialist
VirtualVocations • Baton Rouge, Louisiana, United States
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A company is looking for a Dispatch Specialist I to monitor technician workflow and manage service orders.
Key Responsibilities
Utilize systems to monitor workflow and assign work to qualified technicians
Evaluate and reassign work to available technicians as needed
Contact customers to schedule, reschedule, or confirm appointments and ensure customer satisfaction
Required Qualifications
High School diploma, GED, or equivalent education with relevant experience
2+ years of related experience
Ability to prioritize tasks effectively
Strong customer service background
Proficient in Microsoft Windows and PC skills
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Dispatch Specialist • Baton Rouge, Louisiana, United States
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