Medical Assistant Urgent Care

Job Description

Job Description

Heres your opportunity to work at a brand new, state-of-the-art medical clinic, alongside a supportive team! We are seeking a Medical Assistant who is highly motivated, well-organized, and exceptionally detail-orientated to join our team at our new urgent care center in Concord, CA. You must be a team player with great customer service skills. We are seeking someone who is interested in building a future with our medical center.

Responsibilities

Provide outstanding, empathetic, patient-centric care

Take vitals and room patients in a timely fashion

Perform rapid screening tests (strep, influenza, mono, glucose, covid, etc.)

Ancillary testing and tasks as ordered by the treating Physicians

Administer vaccines / injections

Perform phlebotomy duties

Audiogram and respirator fit testing

Set up and assist with wound care

All other required testing

Dispenses medications and appliances as ordered by the treating Physician

Monitor inventory

Attend staff meetings as required

Maintain and operate all medical devices, equipment, including calibration and record keeping in accordance with current policy and procedures

Clean exam rooms and equipment

Restocking exam rooms

Manage patient flow and volume

Answer phone calls

Cross-trained to perform Front Office duties

Be flexible in taking on other duties as assigned by Center Administrator or Providers

Minimum Qualifications

High school diploma or equivalent

Preeminent customer service (people-facing and empathy) skills

Well-developed time management and organizational skills, ability to prioritize assignments and work

Office computer skills

Insurance billing knowledge a plus

Medical Assistant Certification from an accredited school

Previous Medical Assistant experience, 1 year preferred

Ideal Qualifications

Exceptional listening, interpersonal, and empathy skills

Unparalleled approach to customer care that results in consistently high levels of patient satisfaction, word-of-mouth referrals, and return visits over time

Ability to participate in a positive work environment for all staff

Community, family, or professional ties to the East Bay (or at least a desire to become a valued member of the community)

Center hours will be Mon-Fri 8 am-8 pm, and Sat-Sun 8 am-5 pm. We are an Equal Opportunity Employer.