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Membership Manager
Membership ManagerUS Fitness Holdings • Virginia Beach, VA, US
Membership Manager

Membership Manager

US Fitness Holdings • Virginia Beach, VA, US
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Job Description

Job Requirements

Join our energetic club team and lead the member experience! As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You’ll provide tours, convert prospects — all while delivering the Ultimate Fitness Experience.

What you’ll do :

  • You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
  • Recruit, convert, and retain members to meet monthly membership goals
  • Host tours, convert prospects, and ensure successful onboarding
  • Generate local leads and support club marketing
  • Track leads, appointments, and referrals in our CRM
  • Maintain high standards for member service, safety, and club appearance
  • Lead from the Front and help with day-to-day club ops

What we're looking for :

  • High school diploma or GED required
  • CPR / AED certification (or willingness to obtain within 30 days)
  • 2+ years sales experience preferred
  • Strong communication, sales, and people-management skills
  • Organized, punctual, and customer-focused with a friendly, professional presence
  • Comfortable with basic computer systems (MS Office, CRM / sales tracking)
  • Willingness to work flexible hours (including weekends and evenings)

    • Why you’ll love it

  • Be part of a fun, fast-paced team dedicated to member success
  • Opportunities to grow into leadership roles across our expanding club network

    • Benefits & Perks :

  • Complimentary club membership + guest privileges
  • Discounts on training, spa services, programs, and apparel
  • Employee referral bonus
  • In-house Certification + Continuing Education
  • Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off

    • US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

    Know Your Rights

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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    Membership Manager • Virginia Beach, VA, US

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