Common House Job Opportunity
About Common House
Common House is a modern social club with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, and New Orleans, LA. More than a membership, the Houses provide inclusive spaces to dine, work, and discover through daily programming, unique amenities, and connection opportunities with other members.
Core Values
- Hospitality
- Fun
- Integrity
- Excellence
- Teamwork
- Flexibility
Responsibilities Include But Are Not Limited To :
Member & Guest Experience
Managing daily floor operations and soliciting member feedback to optimize guest satisfaction and the member experienceWorking with the General Manager and peers in upholding standards of excellenceUsing our systems and tools to collect information and preferences about guests to better serve them upon future visitsDriving speed and efficiency of service while upholding standardsForging connections with membership, and encouraging the same of the teamService & Employee Relations
Displaying a hands-on approach to teamwork and shift runningAlways striving for excellence with a "can do" attitudeUpholding service standards through leadership and frequent communication with all team membersIdentifying opportunities in service to implement solutions and strengthen established service standardsEnsuring scheduled staff are present, on time, and monitor any overtime and avoidable payroll discrepanciesAssisting in all aspects of service during scheduled shifts, and work with Concierge Manager to effectively communicate ways to enhance the club to the administrative teamMaintaining open communication between the kitchen and Front of House teamsGeneral and Administrative Conduct
Operating the club in full compliance with ABC regulations.Operate the bar program in full compliance with Health Department regulations.Adhere to all employee policies outlined in our Employee HandbookAnswer all emails and communication in a timely mannerMaintaining par levels of daily operating supplies and collateralMaintains proper count of cash registers and performs nightly auditsQualifications :
At least 2+ years of hospitality management experienceRely on strong organizational abilityPositive demeanor, self-motivated, a willingness to learn and adjustTeamwork mentality between FOH, BOH, and admin teamIn exchange for talented skills and contributions, Common House offers all employees a dynamic work environment, fun co-workers and a competitive salary package. Additionally, we also offer our team members a comprehensive benefits package including :
Diverse and inclusive colleaguesGenerous Health, Dental, Vision, and Reserve Leave Coverage401k OptionPaid Time OffMonthly membership at Common House (and your partner / spouse gets one, too!)50% employee discount on food and non-alcoholic purchasesDon't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At Common House, we are dedicated to building a diverse, inclusive and just workplace, so if you're excited about this role but your past experience doesn't align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at Common House. Just go for it... submit your resume!