Administrative Assistant - Residential Substance Abuse Facility

Description

Administrative Assistant – Point Pleasant, WV

At My Hope for Tomorrow, our experienced professionals put your treatment needs first. We are proud to provide high-quality addiction treatment by focusing on counseling services, supported by medical treatment.  Our entire staff is committed to ensuring that every patient in our program is successful in recovery.

Responsibilities :

• Creates a welcoming atmosphere by greeting visitors and patients to the facility
• Checks in and checks out patients in a timely, friendly manner
• Outstanding professional phone management skills : manages a multiline telephone system efficiently and politely, minimizing hold time
• Comforts patients by answering any questions they may have
• Expedites patient processing by having them fill out forms
• Obtains patient identification and insurance information
• Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
• Keeps doctor, nurses, medical assistants, and any other related staff informed of scheduling, patient details, and potential service delays
• Helps maintain office inventory; may place orders for office supplies and schedule service for office equipment repairs
• Protects patients’ right of confidentiality; mandatory familiarity with HIPAA and 42 CFR Part 2
• Coordinates transportation for patients as needed
• Schedules testing and procedures for patients as necessary
• Helps respond to medical emergencies, if necessary

Qualifications :

Benefits :

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.

Here is what you can expect from us :

My Hope for Tomorrow is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.

My Hope for Tomorrow is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State / Federal laws.

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