Talent.com
Client Executive (Hybrid - VA)

Client Executive (Hybrid - VA)

NAPA Management Services CorporationRichmond, VA, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Position Title : Client Executive (Hybrid - VA)

Location : Richmond, Virginia, United States of America

Description :

Position Requirements

JOB LOCATION

This position is hybrid and will be for the Central Region with a focus in Virginia, Richmond based.

JOB SUMMARY

The role serves as the primary onsite liaison between NAPA and healthcare clients, fostering strong relationships with hospital leadership and clinicians to ensure high levels of satisfaction and retention. Responsibilities include managing client partnerships, optimizing operational performance, and supporting clinician recruitment and engagement. The position collaborates closely with Talent Acquisition to attract top talent, oversees the full lifecycle of clinician management, and ensures seamless onboarding and integration into the clinical team.

RESPONSIBILITIES

  • Client Relationship Management :

Serve as the primary onsite liaison between NAPA and our client, building and maintaining strong, long-term relationships with key stakeholders, including hospital administration, clinic managers, chiefs and individual clinicians.

  • Regularly meet with the chief to understand their evolving needs, identify opportunities for partnership expansion, and proactively address any concerns or challenges.
  • Act as a trusted advisor, providing insights and recommendations to optimize schedules, reduce operating expenses, manage locums and enhance the client's overall experience.
  • Ensure high levels of client satisfaction and retention through proactive communication and exceptional service delivery.
  • Clinician Management & Recruitment :
  • Working in tandem with Talent Acquisition to develop and execute effective recruitment strategies, leveraging various channels to attract top talent.

  • Establish and coordinate a standardized interview process for clinical candidates and our anesthesia department.
  • Actively participate in the recruiting, interviewing and onboarding of clinicians, including a white glove service during the onboarding and orientation phase.
  • Act as on-site liaison for clinicians and NAPA back office to help manage the full lifecycle of clinician engagement, including credentialing, scheduling, performance monitoring, and ongoing support.
  • Foster a positive and supportive environment for clinicians, addressing their needs and ensuring their successful integration into the onsite team.
  • Operational Efficiency & Optimization :
  • Analyze data to identify opportunities to optimize scheduling and reduce locum usage. Review staffing models and improve operational efficiencies at the clinical site, in collaboration with the client and our internal teams.

  • Proactively identify and resolve operational challenges, escalating complex issues as needed to ensure timely resolution.
  • Business Development & Growth :
  • Identify and pursue opportunities for service expansion within the existing client account.

  • Collaborate with internal sales and solutions teams to present new offerings and demonstrate value to the client.
  • Stay informed about industry trends and competitor activities to identify potential threats and opportunities.
  • Reporting & Communication :
  • Provide regular reports on client relationship status, recruitment progress, and operational performance to internal stakeholders.

  • Maintain accurate and up-to-date records in CRM systems.
  • Clearly and concisely communicate complex information to both internal and external audiences.
  • QUALIFICATIONS

  • Education : Bachelors degree in business administration, Healthcare Management, Marketing, or a related field preferred.
  • Experience :
  • 5+ years of experience in account management, client relations, or a similar role, preferably within the healthcare industry.

  • Proven experience in recruiting and interviewing professionals, ideally healthcare clinicians.
  • Demonstrated ability to drive operational efficiencies and implement process improvements
  • Skills :
  • Strong understanding of the healthcare landscape, including clinical operations and staffing challenges.

  • Exceptional interpersonal and communication skills (verbal and written), with the ability to build rapport and influence stakeholders at all levels.
  • Excellent negotiation and problem-solving abilities.
  • Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously.
  • Proficiency in Microsoft Dynamics CRM software and Microsoft Office Suite.
  • Must live close to NAPA major markets with ability to travel locally to client sites as needed by the regional team.
  • EEO Statement

    North American Partners in Anesthesia is an equal opportunity employer.

    PI323f67cac5d1-29952-38492053

    Required

    Preferred

    Job Industries

  • Other
  • serp_jobs.job_alerts.create_a_job

    Client Executive • Richmond, VA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Insurance Client Account Executive

    Insurance Client Account Executive

    Marsh McLennanGlen Allen, VA, US
    serp_jobs.job_card.full_time
    Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Strategic Account Executive; U500 (Hybrid; MD / DC / VA)

    Strategic Account Executive; U500 (Hybrid; MD / DC / VA)

    CignaRichmond, VA, US
    serp_jobs.job_card.full_time
    As a Strategic Account Executive, you are the face of Cigna to the client.Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AVP Account Executive Leasing (Remote)

    AVP Account Executive Leasing (Remote)

    The Bancorp Bank, N.A.Glen Allen, VA, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    AVP Account Executive Leasing (Remote).Job Location US-NC-Morrisville | US-VA-Glen Allen | US-TN-Memphis Type Full Time ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Private Client Advisor II

    Private Client Advisor II

    Bank of AmericaRichmond, VA, US
    serp_jobs.job_card.full_time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Client Service Associate (Richmond, VA)

    Senior Client Service Associate (Richmond, VA)

    Raymond James FinancialRichmond, VA, US
    serp_jobs.job_card.full_time
    Advise clients about a range of banking products (including savings products, insurance products, consumer credits, and mortgages) that are suitable for the clients' needs or circumstances.Have dir...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,928 to $2,081 per week in Harbour Pointe, VA

    Travel Physical Therapist (PT) - $1,928 to $2,081 per week in Harbour Pointe, VA

    AlliedTravelCareersHarbour Pointe, VA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Physical Therapist (PT) in Harbour Pointe, Virginia!. Host Healthcare is an award-winning travel healthcare company with an im...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Flexible Hours - Drive with Uber

    Flexible Hours - Drive with Uber

    UberNew Kent, VA, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Delivery Executive

    Client Delivery Executive

    Unisys CorporationRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    What success looks like in this role : .Lead and oversee the global and / or local delivery of IT services across one or more state government accounts. Ensure successful planning, implementation, and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Associate, Client Services

    Senior Associate, Client Services

    Capital OneRichmond, VA, US
    serp_jobs.job_card.full_time +1
    Senior Associate, Client Services.Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Account Executive

    Account Executive

    XplorRichmond, VA, US
    serp_jobs.job_card.full_time
    At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Account Executive - Private Client

    Account Executive - Private Client

    Opportunities at TowneGlen Allen, VA, US
    serp_jobs.job_card.full_time
    Account Executive - Private Client.Join us at Towne Insurance! Your Career.Towne Insurance is hiring a Private Client Account Executive to join our team. This role is dedicated to supporting Private...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Grubhub Driver - Williamsburg, VA - Fast Cash, Flexible Work!

    Grubhub Driver - Williamsburg, VA - Fast Cash, Flexible Work!

    GrubhubBarhamsville, VA, US
    serp_jobs.job_card.full_time
    Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Need a gig? Deliver with Uber Eats!

    Need a gig? Deliver with Uber Eats!

    Uber eatsTappahannock, DC, United States
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Flexible Schedule - Deliver with Uber Eats

    Flexible Schedule - Deliver with Uber Eats

    Uber eatsAylett, VA, United States
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Executive (Remote - VA)

    Client Executive (Remote - VA)

    North American Partners in AnesthesiaRichmond, VA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    This position is remote and will be for the Central Region with a focus in Virginia, Richmond based.The role serves as the primary onsite liaison between NAPA and healthcare clients, fostering stro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Associate (Richmond, VA)

    Client Service Associate (Richmond, VA)

    Raymond James FinancialRichmond, VA, US
    serp_jobs.job_card.full_time
    Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high qualit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Client Services Associate

    Client Services Associate

    Winged Keel GroupRichmond, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Winged Keel Group is the premier national high-end life insurance platform.With 11 offices nationally, the firm specializes in the structuring, implementation, and administration of Traditional Lif...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Executive (Hybrid - VA)

    Client Executive (Hybrid - VA)

    NAPA Management Services CorporationRichmond, VA, US
    serp_jobs.job_card.full_time
    Client Executive (Hybrid - VA).Richmond, Virginia, United States of America.This position is hybrid and will be for the Central Region with a focus in Virginia, Richmond based.The role serves as th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Executive (Hybrid - VA)

    Client Executive (Hybrid - VA)

    NAPA Management ServicesRichmond, VA, United States
    serp_jobs.job_card.full_time
    Client Executive (Hybrid - VA).Richmond, Virginia, United States of America.This position is hybrid and will be for the Central Region with a focus in Virginia, Richmond based.The role serves as th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Deliver with Uber - Flexible Gig

    Deliver with Uber - Flexible Gig

    Uber eatsCharles City, VA, United States
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days