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Service Technician
Service TechnicianFS-Curtis • Valdosta, GA, US
Service Technician

Service Technician

FS-Curtis • Valdosta, GA, US
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Job Description

Job Description

Description

Responsible for providing preventative maintenance and repair to compressor customers on-site or in house.

Key Responsibilities

  • Installs new equipment and electrical / piping work
  • Overhauls, repairs and tests compressors, blowers, vacuum pumps and other industrial products
  • Provides professional troubleshooting and technical services in person or over the phone
  • Provides a high level of customer service in response to customer needs and satisfies their expectations
  • Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times
  • Completes customer work order forms and other job-related paperwork on a daily basis
  • Trains and assists other Service Technicians
  • Optimizes sales potential with customers
  • Performs other related duties as assigned by management

Supervisory Responsibilities : This position has no supervisory responsibility.

Skills, Knowledge and Expertise

  • Must be friendly, courteous, service-oriented, flexible and enjoy working with a variety of staff
  • Strong time management skills, detail-oriented, organized and work effectively under pressure while meeting all applicable deadlines
  • Must have firm commitment to excellence and high standards
  • Strong communications skills including ability to listen attentively and to communicate information clearly and effectively
  • Self-motivated, resourceful, and adaptable; able to work independently within team focused environment
  • Strong understanding of how to create highly satisfied customer
  • Ability to follow established policies and procedures with a safety-first attitude
  • Good reading, comprehension, technical aptitude, analytical skills, and basic computer knowledge
  • Demonstrated problem solving and process analysis skills
  • Good judgement skills with the ability to make timely and sound decisions
  • Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects
  • Experience using mechanic tools, basic hand tools, pipe installation tools and equipment maintenance knowledge
  • Knowledge of air compressor or other pneumatic mechanical equipment preferred
  • Basic electrical knowledge preferred
  • Professional appearance; a top performer who can instill pride of workmanship in themselves and in others
  • Must maintain a valid driver’s license and good Motor Vehicle Report
  • Willingness to work hours outside of the standard schedule as needed, with appropriate notice when possible
  • Willingness to travel to customer sites, off-site meetings, company related functions, and the like with short notice
  • Working knowledge of Microsoft Office 365 software
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