Customer Experience Specialist

Overview :

Are you a natural at making customers feel at ease? Do you enjoy engaging in friendly conversations with people of all ages, especially children and their parents? If so, this is the perfect opportunity for you! As a Customer Experience Specialist, you'll share your enthusiasm for kids' athletic sneakers and apparel while making a positive impact on every customer's day. Your ability to adapt to different types of customers while resolving issues with a smile will help create a welcoming environment for everyone. Join a dynamic team and develop your skills on the sales floor, with your success measured through personal and productivity goals, as well as the incredible in-store experiences you provide.

Responsibilities :

• Ensure high levels of customer satisfaction by being knowledgeable about all products offered and collaborating with co-workers to deliver exceptional service.
• Drive sales while maintaining outstanding customer experiences and meeting operational expectations.
• Reach and exceed personal and productivity goals.
• Engage every customer by asking open-ended questions to better understand their needs.
• Learn and share expertise on products and trends to help customers find exactly what they need.
• Stay informed on all product knowledge and current or upcoming trends.
• Contribute to a positive and inclusive work environment.

Qualifications :

Benefits :

Rate of Pay : $10.00 / hourly