Inbound Retention SpecialistVirtualVocations • Knoxville, Tennessee, United States
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Inbound Retention Specialist
VirtualVocations • Knoxville, Tennessee, United States
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A company is looking for an Inbound Retention Specialist in Sales for a remote position in the Eastern Region of the United States.
Key Responsibilities
Provide exceptional customer support to strengthen revenue retention
Consult and educate current advertisers while logged into an inbound phone queue
Highlight investment returns through ad performance metrics to demonstrate value
Required Qualifications
Bachelor's Degree or 3+ years of relevant client-facing experience
Technical proficiency with computers and information systems
Experience in account management, sales, advertising, or small business is preferred
Ability to handle tough conversations with business owners professionally
Strong time management and organizational skills
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Retention Specialist • Knoxville, Tennessee, United States
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