Senior Technical Support ManagerVirtualVocations • Garland, Texas, United States
serp_jobs.error_messages.no_longer_accepting
Senior Technical Support Manager
VirtualVocations • Garland, Texas, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Manager, Technical Support.
Key Responsibilities
Lead and mentor a global team of Senior Technical Support Specialists, optimizing team performance and development
Oversee case management and operational efficiency, ensuring high-quality customer support and timely resolution of escalations
Manage the bug reporting process and collaborate with cross-functional teams to enhance product and support processes
Required Qualifications
8+ years of experience in SaaS technical support, with at least 3 years in a management role
Expertise in troubleshooting complex technical issues within hospitality technology or SaaS environments
Strong leadership skills with experience in team management and performance optimization
Proficiency with tools such as Salesforce, Sentry, and DataDog
Experience in driving process improvements related to bug reporting and resolution workflows
serp_jobs.job_alerts.create_a_job
Technical Support Manager • Garland, Texas, United States
Job_description.internal_linking.related_jobs A company is looking for a Manager, Technical Support.Key Responsibilities Cultivate a positive team culture focused on continuous improvement and exceptional customer results Mentor and manage ...serp_jobs.internal_linking.show_more A company is looking for a Senior Technical Support Engineer Lead.Key Responsibilities Independently triage and resolve complex Tier 2 cases Lead root cause analysis and corrective action planni...serp_jobs.internal_linking.show_more 
At SupplyHouse.Led by our core values of G < / strong...serp_jobs.internal_linking.show_more
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital...serp_jobs.internal_linking.show_more
Manager, Technical Customer Support, Focused Services, Cortex.Department : Customer Success & Support.Job Country : United States of America.
At Palo Alto Networks everything starts and ends with our ...serp_jobs.internal_linking.show_more
Here at Appian, our values of Intensity and Excellence define who we are.We set high standards and live up to them, ensuring that everything we do is done with care and quality.We approach every ch...serp_jobs.internal_linking.show_more A company is looking for a Technical Services Manager (Midwest) to lead customer-facing research and technical support initiatives in the pet nutrition sector.
Key Responsibilities Lead customer-d...serp_jobs.internal_linking.show_more Manager, Technical Customer Support, Focused Services.Department : Global Customer Support.Job Country : United States of America.
At Palo Alto Networks everything starts and ends with our mission : .Be...serp_jobs.internal_linking.show_more A company is looking for a Senior Solution Implementation Manager to guide customers in deploying solutions efficiently and effectively.
Key Responsibilities Deliver high-level presentations to va...serp_jobs.internal_linking.show_more A company is looking for a Senior Technical Program Manager.Key Responsibilities Design, develop, test, and implement IT systems for the core virtual machine product Analyze metrics with Observa...serp_jobs.internal_linking.show_more 
Technical Manager Cloud Operations And Support Work Location.Primary Skills : Business Analyst, Project Management.Secondary Skills : Cloud Computing Specialization Project Management : Engineer, Clo...serp_jobs.internal_linking.show_more
BUILDING A WORLD CLASS TEAM STARTS WITH YOU.At the heart of CSA Group is a vision : making the world a better, safer, more sustainable place.
It's been part of our mission for nearly one hundred year...serp_jobs.internal_linking.show_more
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...serp_jobs.internal_linking.show_more A company is looking for a Senior Technical Product Manager, AI Powered Messaging.Key Responsibilities Collaborate with Product, Engineering, and Data Science teams to enhance AI interactions and...serp_jobs.internal_linking.show_more 
DataBank's managed data center services are anchored in world-class facilities.Our customized technology solutions are designed to help customers effectively manage risk, improve their technology p...serp_jobs.internal_linking.show_more A company is looking for a Technical Implementation Manager to oversee client implementations and act as a liaison among various teams.
Key Responsibilities Lead discovery sessions to identify bus...serp_jobs.internal_linking.show_more 
Senior Manager, Field Technical Support.Step into the innovative world of LG Electronics.As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better ...serp_jobs.internal_linking.show_more
Technical Manager Cloud Operations and Support.Work Location : McKinney, TX Duration : Long term (12 months).Need to be technically skilled to answer custome.serp_jobs.internal_linking.show_more A company is looking for a Customer Support Manager to lead a technical support team for IBM B2B Integrator.Key Responsibilities Manage a technical support team to provide best-in-class support f...serp_jobs.internal_linking.show_more 
Overall Purpose : • • • is looking for a Senior Product Manager who is passionate about the eCommerce industry and has analytical and multi-task abilities to thrive in a fast-paced environment.Roles &...serp_jobs.internal_linking.show_more
Technical Support Manager
VirtualVocations • Plano, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Technical Support Engineer
VirtualVocations • Mesquite, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Continuous Improvement
SupplyHouse • Dallas, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Manager - SWE
Capital One • Plano, TX, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Manager, Technical Customer Support, Focused Services, Cortex
Palo Alto Networks • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Delivery Manager
Appian Corporation • Dallas, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Services Manager
VirtualVocations • Arlington, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Manager, Technical Customer Support, Focused Services
Palo Alto Networks • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Solution Implementation Manager
VirtualVocations • Carrollton, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Technical Program Manager
VirtualVocations • Arlington, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Manager Cloud Operations and Support
Damco • Mckinney, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Regional Technical Lead
CSA America Testing & Certification LLC • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager I, Technical Support
OpenGov • Plano, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Technical Product Manager
VirtualVocations • Arlington, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Support Shift Lead
DataBank Holdings, Ltd. • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Implementation Manager
VirtualVocations • Mesquite, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Field Technical Support
LG Electronics • Dallas, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Manager Cloud Operations and Support
Argyle Infotech • Mckinney, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Manager
VirtualVocations • Mesquite, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Product Manager - Senior
Artech • Dallas, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted