Team Member

Job Description

Job Description

Open Interviews – Dave’s Hot Chicken (Redmond)

We’re hiring! Come meet us in person for open interviews :

Location :

8201 164th Ave NE, Suite 106

Redmond, WA 98052

Dates & Times :

Friday, October 3rd – Tuesday, October 7th

10 : 00 AM – 6 : 00 PM (daily)

No appointment needed — just bring your resume and enthusiasm.

See you there!

Summary :

The Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food prep, Restaurant Cleanliness and Teamwork.

Job Expectations :

The Team Member will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Team Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Team.

Duties :

• Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
• Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
• Communicate to their immediate supervisor when additional training guidance and practice is needed
• Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
• Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
• Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
• Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
• Use specific kitchen machinery / equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing / sanitizing / disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
• Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
• Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
• Are performance-oriented and performance driven; understand performance expectations and are aware of performance results

Requirements :

OUR VISION

In 2017, four childhood friends came up

with a simple concept : take Nashville Hot

Chicken and make it better than anyone

else in America. With only a couple

thousand dollars to their names, they

opened up a pop-up concept in a parking lot

in East Hollywood, serving a simple menu of

Tenders, Sliders, Fries, and Kale Slaw. They

created a cult following – with lines

consistently over an hour long.

After 6 months of running the pop-up with

long lines, the Team took the plunge. In

January 2018, it opened its first physical

Restaurant : at a sleepy strip center in East

Hollywood. Demand for the craveable Hot

Chicken exceeded all expectations. Sales

grew every month from then on, with

consistently long lines throughout the day.

Dave, the co-founder and Chef, was trained

at Thomas Keller’s Bouchon Restaurant

organization. He came up with a simple

process : take the best quality Chicken,

prepare it in a proprietary Brine and, after

deep frying, top the most tender Chicken in

the world with one of seven Signature Spice

Blends.

From parking lot pop-up to Hot Chicken

World Leader, we will become an Iconic

Brand with a cult-like following, recognized

for mind-blowing quality, great service and

an awesome vibe.

OUR MISSION

BLOW THEIR MINDS!

OUR VALUES

OUR PURPOSE

Build Something Phenomenal

Remember How We Got Here

Authenticity

Include & Respect Our Partners

Appreciate

Never Give Up

Execute, Excel, & Enjoy

We serve mind-blowing Hot Chicken to the

world, turn Guests into Fans, and create

opportunities for our Teams and Partners

everywhere.

Dave’s Hot Chicken Franchise Co., LLC Confidential : Limited Internal Use Only years old

Transportation & Accessibility :

OUR HISTORY

In 2017, four childhood friends came up with a simple concept : take Nashville Hot

Chicken and make it better than anyone else in America. With only a couple

thousand dollars to their names, they opened up a pop-up concept in a parking lot in East Hollywood, serving a simple menu of Tenders, Sliders, Fries, and Kale Slaw. They created a cult following – with lines

consistently over an hour long. After 6 months of running the pop-up with long lines, the Team took the plunge. In

January 2018, it opened its first physical Restaurant : at a sleepy strip center in East Hollywood. Demand for the craveable Hot

Chicken exceeded all expectations. Sales grew every month from then on, with consistently long lines throughout the day. Dave, the co-founder and Chef, was trained at Thomas Keller’s Bouchon Restaurant organization. He came up with a simple process : take the best quality Chicken, prepare it in a proprietary Brine and, after

deep frying, top the most tender Chicken in the world with one of seven Signature Spice Blends.

OUR VISION

From parking lot pop-up to Hot Chicken World Leader, we will become an Iconic

Brand with a cult-like following, recognized for mind-blowing quality, great service and

an awesome vibe.

OUR MISSION BLOW THEIR MINDS!