Ordering Coordinator

Job Description

Job Description

Ordering Coordinator

Technology Solutions

$20.00 per hour

Temp to Hire

Monday-Friday, 9 : 00am-5 : 30pm

Worthington, Ohio (onsite)

The Ordering Coordinator is responsible for managing wireless device and service orders across multiple platforms while adhering to client SLAs. This role involves submitting, processing, and completing orders, as well as communicating frequently through email, IM, and phone. The coordinator will manage several primary clients and provide backup support for team members. Responsibilities also include obtaining security clearances, completing assigned tasks and training, and attending meetings. High attentiveness and adaptability are essential.

What you’ll be doing :

• Monitor incoming equipment or service requests for mobile devices
• Interpret requests and submit orders to vendors
• Use company databases to record order details
• Follow up daily on existing orders to ensure timely and accurate completion
• Utilize resources and critical thinking to prevent issues or delays
• Act as a liaison between customers and vendors to resolve issues
• Provide detailed documentation for each request from start to finish
• Manage order requests for multiple clients
• Build and maintain rapport with federal and commercial clients
• Respond to customer questions about ordering and shipping
• Provide weekly reports to the supervisor on assigned work
• Assist with logistics tasks to ensure smooth operations
• Help the Shipping Department with order identification

Who we’re looking for :

#ZR