Contact Center Associate
VirtualVocationsFresno, California, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Contact Center Associate to provide exceptional service and support to its members.
Key Responsibilities
Deliver exceptional service by ensuring members feel heard and valued
Manage high call volumes while maintaining performance targets and service quality
Resolve member inquiries and issues creatively, adhering to policies and procedures
Required Qualifications
High School Diploma and 1 year of experience, or a Bachelor's Degree with no prior experience
Minimum two years of customer service experience required
Minimum one year of Contact Center experience preferred
Proficiency with PC and Microsoft applications such as Outlook, Word, and Excel
Ability to work a flexible schedule, including evenings, nights, and weekends
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Contact Center Associate • Fresno, California, United States
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