Overview
Join to apply for the Mobility & Collab Engineer I role at ECU Health
Location : Onsite in Greenville, NC.
Responsibilities
- Assist with the deployment and maintenance of the enterprise mobility, AV, Virtual Care, or collaboration technologies including but not limited to Cisco AV, iPad, iPhone, Intune & Jamf.
- Participates in the development and implementation of policies & procedures for standardizing work activities.
- Maintains inventory, drawings, and other documentation to represent areas of responsibility.
- Works with contractors and consultants on projects and support.
- Provides expertise and uses good judgment to plan and accomplish goals.
- Adheres to ongoing development of ECU Health IS project management methodology.
- Helps promote the philosophical direction of ECU Health IS in the adoption of IT Service Management (ITSM) by : following IS governance and ITSM processes and ensuring ITSM subject matter expertise.
- Within the team, applies rigorous testing and quality assurance techniques to all system changes and strictly adheres to Change Control processes.
Minimum Requirements
Associate degree or equivalent work training and experience requiredBachelor's degree preferredAt least one Associate level certification is required, or must be obtained within 6 months of hire (e.g., Jamf 100)2 - 3 years of experience with integration and management of mobile device management tools2 - 3 years of experience with maintaining AV systems2 - 3 years of experience with technical troubleshooting and hands-on experience with iOS, Android, Windows, and mobile devices in an enterprise settingUnderstanding of SIP and VOIP design and supportExperience working with project teams to design and implement new solutionsExperience working in a team-oriented, collaborative environmentIndependently motivated to seek knowledge in areas pertaining to their current positionSelf-educates and seeks knowledge from mentors / management of ECU Health enterprise, Information Services environment relevant to their positionOther Information
Location - Onsite - Greenville, NCOn-CallGeneral Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Seniority level
Entry levelEmployment type
Full-timeJob function
Human ResourcesIndustries
Hospitals and Health CareJ-18808-Ljbffr