Project Manager - Reinsurance Operations

Job Description

Leading writer of Property & Casualty Reinsurance seeking a strategic Operations Project Manager in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.

This is a 4 day per week in office position (with a flex work from home day) located in midtown Manhattan very close to all major transportation hubs.

For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They’re experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges.

About the Position

Reporting to the SVP Group Head of Operations, the Operations Project Manager will play a pivotal role in collaborating with and coordinating the Operations team aimed at achieving impactful business outcomes. This individual will support strategic initiatives, communications, and team requirements for global Operations teams and to other departments. The individual is structured and trained in professional standards to provide oversight and drive results for the team.

This is NOT a PMO / Scrum Master type project management role. This role will coordinate and manage cross team communications, multiple concurrent workstreams, mapping and streamlining operational processes, overseeing strategic plans and operational objectives and driving operational process improvements.

Principal Accountabilities

• Process Improvements : Identify areas of Operational improvement across various functions and propose data drive solutions to streamline processes and enhance efficiency and effectiveness.
• Strategic planning : Oversee the development of long-term plans to support the department and company's objectives, supporting successful execution, under the guidance of senior leadership and department head
• Overseeing daily operations : Manage and supervise the day-to-day activities of the global Operations team to ensure productivity and quality.
• Team coordination : Foster collaboration and communication between Operations teams and other departments to achieve organizational goals.
• Performance Monitoring : Conduct Analysis on critical KPIs to understand end to end metrics. Track team KPIs and SLAs, performance, support training initiatives, and collaborate to improve productivity.
• Budget management : Assess and analyze departmental budgets.
• Communication : Assist and support communications across the team to executives
• Collaborate : Serve as liaison with the business / IT change team, Operations managers, providing team coordination, project updates, and planning.
• Stakeholder Engagement : Develop and build relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with the Group Head of Operations and managers on projects
• Other Responsibilities :
• Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns
• Oversee daily operations in collaboration with the Group Head of Operations and managers, and perform administrative tasks such as managing calendars, generating correspondence, planning and coordinating meetings
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications

Qualifications :

Leadership Competencies & Values :